Skip to main content


Sarah has a long-standing passion for improving the quality and availability of accessible information, whether PC-based or in hard-copy formats, through collaboration, research, user-involvement, and the development of user-focussed training materials, standards and guidelines.

She has worked in the field of accessible information since 1993, and has a background as a researcher, award-winning author of a series of books on Windows for blind users, a trainer, and a consultant to organisations to develop trainer certification schemes and to evaluate and develop specifications for new technologies.

Sarah was previously the Director of the former National Centre for Tactile Diagrams at the University of Hertfordshire, which merged with Royal National Institute of Blind People (RNIB) in 2005, where she became the founding Principal Manager of the Centre for Accessible Information. She led an industry merger of three associations to create the new charitable company, the UK Association for Accessible Formats (UKAAF) in 2009; from 2009-13 she was Vice-Chair and, from 2013, Chair.

Sarah has recently been working on a European Standard for braille on medicine packaging, as she explains in an article on the pharmaceutical braille standard in 'The Packaging Professional' published in January 2010. The research which contributed to the standard is described in the braille height research report.



Sarah's books and training materials have won her several prestigious international awards.

Professional affiliations

Personal Life

Sarah and her husband live in Bournville, Birmingham with their retired racing greyhound. She sings with Birmingham Bach Choir and maintains connections with her former choir, Cambridge Chorale.